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ArtistryCreates Store PoliciesPaymentPayment via Paypal or Credit Card through Paypal is accepted through this site. If you wish to pay with an alternative method (eg. personal check or money order), you must email to arrange payment within 12 hours of purchase, and payment must be received at the address provided to you or via Paypal within 10 days of purchase. Orders paid for with personal check will be shipped once the check clears, typically between 4-10 days.
Shipping Information Please understand that once your package is sent out, ArtistryEverything bears no responsibility for it's delivery or acceptance. Please make sure that if you are concerned about delivery, to purchase or request insurance at check out. Thank you! We are happy to combine shipping on items from different Artistry stores. When finished shopping, simply email cs AT artistrylive DOT com to request a combined invoice. Local Pick-up is available in Eugene Oregon and surrounding communities. Simply purchase the item you wish and then email cs AT artistrylive DOT com for an invoice and pick up location.
Customer Service & Returns Returns are accepted on unused merchandise by the original purchaser only within 30 days of purchase. Items sold as a "second" or "used" are sold as-is and are non-refundable. Full refunds, minus shipping will be accepted for workmanship flaws, such as loose hook and loop or seams coming apart. You must email for a refund authorization to send the item back and recieve a refund or have the item fixed. This choice is at our discretion.
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